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FAQs
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At the moment, we ship exclusively within India. We're working on expanding our services, and hope to reach more locations in the future. If you’re in India, we’d be delighted to serve you!
Once your order is placed, our team usually takes 1-2 working days to process it. For deliveries within Maharashtra, you can expect to receive your order in about 2-3 working days after processing. If you're ordering from outside Maharashtra, it typically takes around 7-8 working days for your package to arrive. We appreciate your patience and are committed to getting your order to you as quickly as possible!
We accept all major payment methods, including credit cards, debit cards, and UPI. At this time, we do not offer Cash on Delivery (COD). If you have any questions about payment options, feel free to reach out—we’re here to help!
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at 09766883180
Absolutely, you can definitely order a gift for someone special! While we don’t currently offer gift-wrapping services, we’ll be happy to assist you in any other way to make your gift meaningful. We would really appreciate it if you could consider this while placing your order. If you have any questions or need help, feel free to get in touch—we’re always here for you!
We understand how important it is to be satisfied with your purchase. We offer refunds in cases where you receive a damaged product or if there has been a mis-shipment. Unfortunately, we are unable to provide refunds for changes of mind, incorrect selections, or general dissatisfaction.
If you believe your order qualifies for a refund, please reach out to our customer support team, and we’ll be happy to assist you promptly.
We work with several trusted logistics partners to ensure your orders are delivered safely and on time. Our primary courier services include Delhivery, Bluedart, Xpressbees, DTDC, and Shadowfax. If your delivery address is in a very remote area, we may use India Post(Speed Post) to make sure your package still reaches you. No matter where you are, we always aim to choose the most reliable option for your location!
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